The staff installed the air conditioner nicely, but unfortunately, it could not be switched on after installation. When I raised the issue, the staff informed me that it was not something they could handle and advised me to contact a repair technician instead.
What disappointed me most was that they simply left without ensuring that the newly installed air conditioner was working. They also did not provide any contact details or recommendations for a repair technician, so I had to find one myself.
I would have expected the installation team to at least ensure that the air conditioner was functioning properly before leaving, or provide some assistance in resolving the issue.
—Review from Shopee